NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. -THE PROPERTY MEETS U.S.GOVERNMENT FIRE AND SAFETY STANDARDS -THE PROPERTY COMPLIES WITH AMERICAN DISABILITIES ACT GUIDELINES -THE PROPERTY MEETS ALL CURRENT LOCAL, STATE, AND COUNTRY BUILDING CODES ROOM SAFETY AND SECURITY - ROOM ACCESSIBLE BY EXTERIOR ENTRANCE ONLY SPRINKLERS PROPERTY SAFETY AND SECURITY - SECURITY AVAILABLE 24 HOURS SPRINKLERS IN HALLWAYS SPRINKLERS IN PUBLIC AREAS SAFETY AND SECURITY TEXT - VIDEO SURVEILLANCE NO PROPERTY INFORMATION THIS KEYWORD: INDX NO PROPERTY INFORMATION THIS KEYWORD: HELP NO PROPERTY INFORMATION THIS KEYWORD: MEAL **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX FAMILY PLAN AVAILABLE - CHILDREN 12 AND UNDER STAY FREE IN PARENTS ROOM USING EXSISTING BEDDING. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. PROPERTY OFFERS COMMISSION - RATE OF COMMISSION - 10 PERCENT ON-SITE RECREATIONAL ACTIVITIES: SWIMMING WE ARE LOCATED AT THE EDGE OF CARLSBAD CAVERNS NATIONAL PARK ATHT EH JUCTION OF 62-180 AND HIGHWAY 7. WE ARE THE CLOSEST ACCOMMODATIONS TO THE PARK, JUST 7 MILES FROM THE VISITORS CENTER. GUADALUPE NATIONAL PARK IS 35 MILES FROM OUR PROPERTY SOUTHWEST OF WHITES CITY. CARLSBAD IS 18 MILES EAST OF WHITES CITY. NBR OF ROOMS - 105 NBR OF FLOORS - 2 A1K - MAX OCCUPANCY - 2 PEOPLE ROOM HAS ONE KING BED WITH A HOT BREAKFAST INCLUDED IN RATE. WIRELESS INTERNET AVAILABLE IN THIS ROOM. GENERAL ROOM AMENITIES - 120 AC / AIR CONDITIONING / AM/FM ALARM CLOCK / BATH TUB / CABLE/SATELLITE TV / COFFEE/TEA MAKER / COLOR TV / DATAPORT / HAIRDRYER / HIGH SPEED INTERNET ACCESS / IRON/IRONING BOARD / PRIVATE BATH OR SHOWER / SHOWER / TELEPHONE / TELEVISION TECHNOLOGY - DATAPORT / HIGH SPEED INTERNET ACCESS A2Q - MAX OCCUPANCY - 4 PEOPLE ROOM HAS TWO QUEEN BEDS WITH A HOT BREAKFAST INCLUDED IN RATE. WIRELESS INTERNET AVAILABLE IN THIS ROOM. GENERAL ROOM AMENITIES - 120 AC / AIR CONDITIONING / AM/FM ALARM CLOCK / BATH TUB / CABLE/SATELLITE TV / COFFEE/TEA MAKER / COLOR TV / DATAPORT / HAIRDRYER / HIGH SPEED INTERNET ACCESS / IRON/IRONING BOARD / PRIVATE BATH OR SHOWER / SHOWER / TELEPHONE / TELEVISION TECHNOLOGY - DATAPORT / HIGH SPEED INTERNET ACCESS C2Q - MAX OCCUPANCY - 4 PEOPLE ROOM IS ON THE GROUND FLOOR WITH TWO QUEEN BEDS WITH A HOT BREAKFAST INCLUDED IN THE RATE. GENERAL ROOM AMENITIES - 120 AC / AIR CONDITIONING / AM/FM ALARM CLOCK / BATH TUB / CABLE/SATELLITE TV / COFFEE/TEA MAKER / COLOR TV / DATAPORT / HAIRDRYER / HIGH SPEED INTERNET ACCESS / IRON/IRONING BOARD / PRIVATE BATH OR SHOWER / SHOWER / TELEPHONE / TELEVISION TECHNOLOGY - DATAPORT / HIGH SPEED INTERNET ACCESS B2Q - MAX OCCUPANCY - 4 PEOPLE ROOM IS UPSTAIRS WITH TWO QUEEN BEDS WITH A HOT BREAKFAST INCLUDED IN RATE. ROOM IS NEXT TO WATERPARK. GENERAL ROOM AMENITIES - 120 AC / AIR CONDITIONING / AM/FM ALARM CLOCK / BATH TUB / CABLE/SATELLITE TV / COFFEE/TEA MAKER / COLOR TV / DATAPORT / HAIRDRYER / HIGH SPEED INTERNET ACCESS / IRON/IRONING BOARD / PRIVATE BATH OR SHOWER / SHOWER / TELEPHONE / TELEVISION TECHNOLOGY - DATAPORT / HIGH SPEED INTERNET ACCESS SEE GUARANTEE TEXT. 11DEC07 - 31DEC99 MON TUE WED THU FRI SAT SUN GUARANTEE REQUIRED FOR LATE ARRIVAL. GUARANTEE REQUIRED FOR ALL RESERVATIONS. ALL RESERVATIONS MUST BE GUARANTEED BY VALID CREDIT CARD AT TIME OF BOOKING. SEE GUARANTEE TEXT. MIDSCALE/STANDARD HOTEL ADDITIONAL PROPERTY DESCRIPTION TEXT WELCOME TO THE WORLD FAMOUS CARLSBAD CAVERNS AND WHITES CITY RESORT, NEW MEXICOS ONLY RESORT WATER PARK. WE HAVE THE CAVERN INN MOTEL, WALNUT CANYON INN AND A WOODALLS RATED RV PARK AND CAMPGROUND. TWO RESTAURANTS, THE VELVET GARTER RESTAURANT AND SALOON FOR DINNER AND JACKS FOR BREAKFAST AND LUNCH. LOCATED ON THE BOARDWALK ARE THE REGISTRATION LOBBY FOR MOTELS AND RV PARK, WHITES CITY GIFT SHOP AND T-SHIRT SHOP, U.S. POST OFFICE , GROCERY, MRS. WHITES CREAM AND BUTTER FUDGE. AMERICAN EXPRESS - MASTER CARD - DINERS CLUB - DISCOVER CARD - JCB INTERNATIONAL - VISA