The Best in Town Just Got Better. The Four Points by Sheraton Knoxville Cumberland House Hotel was recognized as the #1 Four Points by Sheraton hotel in North America for overall guest satisfaction in Starwood?s 2007 Guest Service Index rankings! Make sure to plan a stop by the Four Points by Sheraton Knoxville Cumberland House Hotel and enjoy some real hospitality and comfort. The smiles are genuine, and so is our commitment to great service. We?re in the Fort Sanders Historic District, and steps from the Knoxville Convention Center and University of Tennessee. Support the Team. Whether you?re meeting friends for the big game, or planning your next big meeting for work, we won?t drop the ball. We?ve got the event space, and the comfortable atmosphere you want. Not to mention the personal attention and service we?re known for. Uncomplicated Dining. How?s this for uncomplicated - everything is good at MK?s. Sit down for a cold beer at the bar, or a full meal in the restaurant. You?re in for a tasty treat here, where the friendly service mirrors the genuine southern charm.