When you reserve a room, we need to know your name, email address, mailing address, credit card number, and credit card expiration date. This allows us to process your reservation request and send you your confirmation information.
When you sign up for services like Newsletters, we need only an email address -- which we use to send the information you requested.
When you enter a contest or other promotional feature, we may ask for your name, address, and email address so we can administer the contest and notify winners. We may also host promotions and sweepstakes that may be sponsored and administered by outside parties. When you are entered in any sweepstakes or contest simply by making a purchase from us, only your order number is given to the entity administering the sweepstakes or contest. When the winning entries are chosen, only the names and addresses of the winners are shared with the entity administering the sweepstakes or contest, so that they can notify the winners. When you enter a sweepstakes or contest through an email entry, your email entry is sent to the supplier house that we use to help gather entries for our sweepstakes and contests. When the winners have been selected, the winners' email addresses may be shared with the entity administering the sweepstakes, so that they can be notified that they have won. When you enter a sweepstakes or contest through a mail-in entry, the information you provide on your entry is sent directly to the entity administering the sweepstakes or contest. Unless we explicitly notify you in the terms of the sweepstakes or contest, no other information is shared by us with third parties in connection with any sweepstakes or contest. To the extent that any privacy information relating to a sweepstakes or contest conflicts with the information provided here, the specific privacy information regarding the sweepstakes or contest will be clearly stated in an area that will be accessible to potential entrants and will govern that particular sweepstakes or contest.
We may personalize your experience by using your past reservations and site behavior to shape our recommendations about the cites, hotels, and other informatoins that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the site.
We may also use the information we collect to occasionally notify you about important functionality changes to the web site, new services, and special offers we think you'll find valuable. If you would rather not receive this information, when you receive this email just reply back and write in the subject UNSUBSCRIBE. We will then remove you from our mailing list.
We use the latest encryption technology to keep your personal information safe. All your ordering information -- including your name, address, and credit card number -- is encrypted using a secure server for maximum security. Your credit card and billing information cannot be read as it travels to our ordering system. To ensure that your information is even more secure, once we receive your credit card information, we store it on a server that isn't accessible from the Internet. We're so certain that our online reservation systems are secure that we back it up with a guarantee. In the unlikely event that you are subject to fraudulent charges, remember to first notify your credit card provider in accordance with its reporting rules and procedures. If, for whatever reason, you are held responsible for any fraudulent charges made on our site, we will cover the entire liability for you, up to $50, as long as the unauthorized use of your credit card resulted through no fault of your own from a reservation made with us while using our secure server.
Credit card transactions are handled by a third-party financial institution, which receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.
We use the latest encryption technology to keep your personal information safe. All your ordering information -- including your name, address, and credit card number -- is encrypted using a secure server for maximum security. Your credit card and billing information cannot be read as it travels to our ordering system. To ensure that your information is even more secure, once we receive your credit card information, we store it on a server that isn't accessible from the Internet.
We DO NOT share personally identifiable information without your consent. We may provide aggregate statistics and other general information about our customers, reservations, traffic patterns, and related site information to reputable third-party vendors, but these statistics and information will include no personally identifying information. We may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements, or (iii) protect the rights, property, or safety of us, our users, or others.
We are concerned about the privacy of young children and does not knowingly collect any personal information from a child under 13. We suggest that you become involved with your child's access to the Internet and to our site to ensure that his or her privacy is well protected.
When you click on links and/or ad banners that take you to third-party web sites, you will be subject to the third parties' privacy policies. While we support the protection of privacy on the Internet, we cannot be responsible for the actions of third parties. We encourage you to read the posted privacy statement whenever interacting with any web site.